Managed Services

Fully managed IT for your Northern California business

Stop reacting to IT problems. We proactively manage your infrastructure, keep your systems secure and up to date, and respond fast when issues arise.

Enterprise IT support without the enterprise price tag

Managed IT services give small and mid-size businesses enterprise-level IT support without the cost of an in-house IT department. Milk Man Toner Company manages your entire IT environment - workstations, servers, networks, cloud services, and security - for one predictable monthly fee.

Unlike national IT companies that route your call to a distant help desk, our team is local. When you need on-site support, we dispatch a NorCal technician - often the same day. We know your business, your team, and your infrastructure.

Our managed IT program starts with a comprehensive IT assessment. We document your environment, identify vulnerabilities and inefficiencies, and design a support plan tailored to your business. Then we monitor everything 24/7, apply patches automatically, and respond to alerts before they become outages.

What's included

  • 24/7 infrastructure monitoring
  • Automatic patch management
  • Workstation and server management
  • Network monitoring and management
  • Cloud services management
  • Security monitoring and response
  • Local on-site support available
  • Predictable monthly pricing
How it works

How managed IT works

01

IT assessment

We document your entire IT environment, identify vulnerabilities, and design a managed IT plan tailored to your business.

02

Onboarding

We deploy our monitoring and management tools, establish baselines, and take over day-to-day IT management.

03

Ongoing management

We monitor your infrastructure 24/7, apply patches, respond to alerts, and handle support requests. You focus on your business.

FAQ

Managed IT questions

What's included in managed IT services?+

Our managed IT program includes 24/7 monitoring of all devices and servers, automatic patch management, remote and on-site support, network management, security monitoring, and regular IT reviews. We tailor the program to your specific environment.

Is managed IT right for small businesses?+

Absolutely. Managed IT is often the most cost-effective option for businesses with 5 to 100 employees - you get enterprise-level support for a fraction of the cost of an in-house IT hire.

Do you replace our existing IT person or company?+

We can. Or we can supplement your existing IT resources - handling routine monitoring and maintenance while your team focuses on strategic projects. We're flexible and will work with whatever arrangement fits your business.

Ready to outsource your IT?

Free IT assessment - we'll identify gaps and design a managed IT plan for your business.